Privacy policy

🔒 Privacy Policy

Last updated: July 11, 2025

Welcome to Gloomie. This Privacy Policy describes how we collect, use, and share your personal information when you visit, browse, interact with, or make a purchase from our store and website (the "Services"). Gloomie is powered by Shopify, which provides the platform that allows us to sell and deliver our product to you.

By using our Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

📌 Personal Information We Collect

We collect the following categories of personal information depending on how you use our store:

  • Contact information: name, email, phone number, billing/shipping address.

  • Payment details: credit/debit card data and transaction details.

  • Account info (if applicable): login credentials, preferences.

  • Order activity: product views, items added to cart, purchases, returns.

  • Communications: any message or inquiry sent to our support team.

  • Device and usage data: IP address, browser info, operating system, pages viewed, time spent on the website.

  • Tracking data: collected via cookies, pixels, and similar technologies (see below).

🧠 How We Use Your Information

We use your personal information to:

  • Process your order and deliver your Gloomie product.

  • Send transactional emails (order confirmation, shipping updates).

  • Provide customer support and respond to inquiries.

  • Prevent fraud and maintain the security of our store.

  • Comply with legal requirements and respond to lawful requests.

  • Improve our services based on user behavior and feedback.

  • Personalize your shopping experience, including showing relevant ads.

🎯 Marketing and Data Sharing

To improve our advertising performance and reach more customers, we use the TikTok Pixel, Shopify APIs, Advanced Matching, and Events API. These technologies allow us to:

  • Track visitor behavior on our website.

  • Show you personalized ads based on your interactions with Gloomie.

  • Measure the effectiveness of our ad campaigns.

  • Optimize your shopping experience across devices.

This means certain data is shared with TikTok and may be used for targeted advertising in accordance with TikTok’s privacy policies. You can read more here: TikTok Privacy Policy.

📦 Shopify’s Role

Gloomie is hosted on Shopify. Your personal information may also be processed by Shopify and its affiliates. Shopify helps us:

  • Process orders securely.

  • Store and protect your data.

  • Provide features like payment processing, shipping integration, and email notifications.

You can learn more about how Shopify uses your data here: Shopify Privacy Policy.

👶 Children's Privacy

Gloomie is not intended for children under the age of majority in your jurisdiction. We do not knowingly collect data from minors. If you're a parent and believe your child has submitted personal information, contact us at the email below.

🌍 International Transfers

Your data may be stored or processed in countries outside your own, including the United States and Canada. When applicable, we use standard contractual clauses to ensure data is protected during international transfers.

⏳ Data Retention

We retain your personal information as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

🔧 Your Rights

Depending on where you live (e.g., California, Canada, EEA), you may have the right to:

  • Access your personal information.

  • Request corrections or deletions.

  • Opt out of targeted advertising and data sharing.

  • Withdraw consent where applicable.

To exercise your rights or opt out of marketing emails, contact us at: gloomie.store@gmail.com

🧩 Use of Tracking Technologies

We use tracking technologies like the TikTok Pixel to collect behavioral data on our website. This allows us to improve our marketing efforts, deliver personalized content, and enhance your overall shopping experience.

By using our website, you consent to this use of data in accordance with this Privacy Policy.

📫 Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, contact us at:

Email: gloomie.store@gmail.com
Mailing Address: 3101 PORT ROYALE BLVD APT 628, Fort Lauderdale, FL 33308, United States