FAQ – Frequently Asked Questions
When will my order arrive?
We process all orders within 1–3 business days, and delivery takes 5–10 business days depending on your location.
You’ll receive a confirmation email and a tracking link once your package is on its way!
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.
Can I change or cancel my order?
If your order hasn’t been shipped yet, we can modify or cancel it for you.
Just send us an email at info@gloomielamp.com within 12 hours of placing your order.
Do you ship internationally?
At the moment, we ship only within the United States 🇺🇸 to ensure faster and more reliable delivery.
We’re working on expanding soon!
Do you offer free shipping?
Yes! We provide free shipping on all orders over $50. For orders below $50, standard shipping rates apply.
Can I track my order?
Absolutely! As soon as your order ships, we’ll send you a tracking number by email.
You can also track your order anytime on our “Track Your Order” page.
I have another question!
We’d love to help.
💌 Email us at info@gloomielamp.com — our team will get back to you within 24 hours (Mon–Fri).