Privacy & Security Policy
Last updated: October 2025
This Privacy & Security Policy explains how Gloomie™ collects, uses, protects, and shares your personal information when you visit or make a purchase from our website. We take your privacy seriously and are committed to safeguarding your personal data.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping address
- Payment Information: Encrypted payment details handled securely by our payment partners
- Order Information: Products purchased, transaction history, order tracking details
- Automatically Collected Data: IP address, device type, browser information, pages viewed, time spent on the site, and cookie data (Shopify Analytics, Meta Pixel, TikTok Pixel, Google Analytics, etc.)
We collect this information to process orders, provide customer support, improve user experience, and offer relevant advertising.
How We Use Your Information
- Process and fulfill orders
- Provide delivery updates and customer service
- Improve website performance and personalization
- Prevent fraud and support secure transactions
- Personalize and optimize marketing and advertising
We do not sell personal information to third parties.
Cookies & Tracking Technologies
We use cookies and similar technologies to support website functionality, cart behavior, analytics, personalization, and targeted advertising.
Users may manage cookie preferences through browser settings or through the “Your Privacy Choices” link in the footer.
Third-Party Services
We work with trusted service providers including:
- Shopify (e-commerce platform and hosting)
- Payment gateways such as Shop Pay, PayPal, Visa, Mastercard
- Marketing and analytics tools including Meta, TikTok, and Google
These partners are required to protect your data in compliance with applicable laws.
Data Security
Your data is protected using secure servers, SSL encryption, and industry-standard safeguards. Payment details are encrypted and never stored or accessible to Gloomie™ staff directly.
Your Rights
Depending on your location, you may request to:
- Access or correct your personal information
- Request deletion of your data
- Opt out of targeted advertising
- Withdraw marketing consent at any time
- Receive a copy of your stored data
You may exercise these rights by contacting us:
Children’s Privacy
Our website is intended for individuals aged 13 and older. We do not knowingly collect information from minors.
Policy Updates
We may update this policy periodically to reflect changes to our practices or for legal compliance. Updates will be posted here with an updated effective date.
Contact Information
For questions or privacy requests, please contact:
Gloomie™ Privacy & Security Team
Email: info@gloomielamp.com
Website: www.gloomielamp.com